# IKEJIOFOR GERALDINE ONYINYE - Customer Relations & Administrative Professional
Source: https://hello.cv/chiedozieobi

## Links
- GitHub

## About
Results-driven professional with a strong background in customer relations, sales support, and administrative management, adept at fostering positive client experiences and streamlining operational workflows. Proven ability to enhance customer satisfaction, manage inquiries efficiently, and maintain meticulous records. Eager to leverage strong communication, organizational, and team coordination skills to contribute to a dynamic organization and achieve business objectives.

## Work
### Sales Representative | Franchoice Elegant Limited
Managed customer sales processes and maintained client relationships to drive product sales and ensure customer satisfaction.
- Successfully served customers by actively listening to needs and effectively selling products, consistently meeting sales targets.
- Managed customer calls and meticulously maintained customer invoices, ensuring accurate financial records and smooth transactions.
- Processed customer orders with detailed goods descriptions, contributing to efficient order fulfillment and reduced errors.
### Receptionist | Lanula Hotel & Suites
Provided comprehensive front desk services, managing visitor reception, communications, and administrative tasks to ensure smooth hotel operations.
- Greeted and welcomed all visitors with a professional and polite demeanor, creating a positive first impression for guests and clients.
- Efficiently managed incoming phone calls, directing them to the appropriate personnel or departments, improving communication flow.
- Responded promptly and courteously to inquiries from customers, clients, and guests, resolving issues and providing necessary information.
- Maintained accurate records and files, ensuring data integrity and contributing to organized administrative operations.
- Provided essential information about company products and services, enhancing customer understanding and satisfaction.
### Receptionist | Mastercutz Barbershop
Managed front desk operations, providing essential administrative and customer service support for daily barbershop activities.
- Managed appointment scheduling and walk-in client reception, ensuring efficient flow and minimal wait times for customers.
- Handled customer inquiries and provided information on services and pricing, enhancing client satisfaction and clarity.
- Maintained organized client records and managed payment processing, contributing to smooth daily operations and financial accuracy.

## Education
### CHUKWUEMEKA ODUMEGWU OJUKWU UNIVERSITY | Pure and Industrial Chemistry

## Languages
- English

## Skills
### Client relationship management
- Client relationship management
- Customer satisfaction
- Client retention
- Stakeholder engagement
### Communication and organizational skill
- Communication
- Organizational skills
- Interpersonal communication
- Written communication
- Record keeping
- Information management
### Team coordination
- Team coordination
- Collaboration
- Teamwork
- Cross-functional collaboration
### Creativity
- Creativity
- Problem-solving
- Innovative thinking

## Source
Read this profile on Hello.cv: https://hello.cv/chiedozieobi
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